Heartfelt Thinking

‘Our website address is: https://heartfeltthinking.com.’You can contact us on our email address at top of home page. The nature and content of this site means we are governed by our industries’ guidelines and confidentiality arrangements.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We only store your email address and name from contact forms. You can request to see this data or ask us to delete it, using the relevant forms or contact methods.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We only use analytics to see how or what people are viewing on our site. We use this to indicate if articles or comments or content are of interest. We do not knowingly share any data with third parties.

Who we share your data with

We do not knowingly share your data with any third party.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

This data is only used to contact you about updates, new publications of interest and any forthcoming event. We never share your data with third parties. You can contact us to stop us sending information such as PDF’s etc or even request us to remove all your data, via a direct email to us, found on the to of the home page. We will follow current guidelines and legal requirements.

Additional information

How we protect your data

Your data is protected via available software/plugins and https, the usual vendor available methods.

What data breach procedures we have in place

We will investigate any breaches and provide information and results within an acceptable time line

What third parties we receive data from

We get analytical data from third parties such as Google to help us with out marketing etc.

What automated decision making and/or profiling we do with user data

We do not carry this out

Industry regulatory disclosure requirements

We follow our industry guidelines for confidentiality etc.

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